Contact Five Ten

Have questions about our mountain bike shoes, climbing footwear, or approach gear? Our team is here to help you find the perfect Five Ten shoes for your next ride or climb.

Email Us

Send us your questions about Five Ten products, sizing, or technical support.

hello@fivetenshoesco.com

We typically respond within 1-2 business days.

Headquarters

Five Ten Shoes

2847 Innovation Drive
Suite 200
Boulder, CO 80301
United States

Business Hours

Monday – Friday:
9:00 AM – 6:00 PM MST

Saturday – Sunday:
Closed

Email support available 24/7

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Browse our complete collection of mountain bike shoes, climbing shoes, and approach footwear.

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Whether you need help with sizing, product information, or technical support for your Five Ten shoes, fill out the form below and our team will get back to you.

    Frequently Asked Questions

    Five Ten offers specialized footwear for different activities. For mountain biking, choose our Freerider series for flat pedals or Kestrel series for clipless systems. For rock climbing, our Hiangle shoes excel at steep terrain while NIAD models offer all-around versatility. Approach shoes like the Guide Tennie bridge hiking and climbing. Each product category is designed with specific features to maximize performance in its intended use.

    Our proprietary Stealth rubber compound provides exceptional grip on both rock and pedals. Originally developed for climbing shoes, this high-friction rubber delivers unmatched traction on flat pedals and technical terrain. The unique formulation balances stickiness with durability, giving you confidence on steep climbs and aggressive descents. Every Five Ten mountain bike and climbing shoe features Stealth rubber technology.

    Mountain bike shoes should fit snugly but comfortably with minimal heel lift and enough room for your toes. Climbing shoes typically fit tighter for precision on small holds—expect a snug fit without pain. Approach shoes should fit like hiking boots with room for toe splay on descents. We recommend trying shoes with the socks you’ll wear during activities. If you’re between sizes, size up for mountain bike and approach shoes, but consider your climbing style for climbing footwear.

    Absolutely. Our Sleuth and Sleuth DLX models work great as casual everyday shoes while maintaining flat pedal performance. The Freerider series transitions well from trail riding to casual wear. Approach shoes like the Guide Tennie excel at hiking, trail running, and light scrambling beyond their climbing approach use. The durable construction and Stealth rubber make our shoes versatile for multiple outdoor activities.

    The Freerider Pro features a stiffer midsole for better power transfer and impact protection on aggressive terrain. It uses Stealth S1 rubber (our stickiest compound) versus the standard Stealth rubber on the classic Freerider. The Pro also has a more protective upper with reinforced toe box. Both share the same proven flat pedal platform, but the Pro is built for riders tackling more technical descents and demanding conditions.

    Clean your Five Ten shoes after muddy rides or climbs using a soft brush and mild soap. Air dry them away from direct heat—never put them in a dryer. For climbing shoes, brush off chalk and dirt after sessions. Store shoes in a cool, dry place. The Stealth rubber will last longer if you avoid unnecessary wear on pavement. For canvas models, gentle hand washing works best. Proper care extends the life of your footwear significantly.

    Ready to Grip Like Never Before?

    Experience the legendary traction of Five Ten Stealth rubber. Shop our complete collection of mountain bike shoes, climbing footwear, and approach gear.

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